What is the course cancellation policy for instructors?
You must notify the micropurchase staff in writing regarding any cancellations you wish to make. Please send your notification of cancellation to FEMA-NFAInstructor@dhs.gov or:
NFA Contract Instructors - Micropurchase Staff
U.S. Fire Administration
Building H
16825 S. Seton Avenue
Emmitsburg, MD 21727
NFA Course Cancellation Policy
A contract instructor shall not be penalized for the cancellation of a course delivery as a result of an emergency situation beyond their control (i.e., severe illness and/or death of an immediate family member, acts of God or the public enemy, fires, floods, unusually severe weather, strikes and acts of the Government, etc.).
A contract instructor shall be penalized for the cancellation of more than one course delivery within any 12-month period as a result of a nonemergency situation if a purchase order has been issued. The penalty shall include removal (for a period not to exceed 12 months) of the contract instructor from the bidders list for the applicable course beginning on the date of the second nonemergency cancellation.
If a course is cancelled by NFA and the instructor has a non-refundable airline ticket, the instructor must submit the original airline ticket with his/her voucher to receive a full refund. If an instructor can change the date of his/her ticket and is charged a "change fee," he/she must submit a receipt along with the voucher for the amount of the change fee. If requesting reimbursement for non-refundable airline tickets or change fee, the instructor must submit the required information within 30 days of the course start date.