What is the course cancellation policy for instructors?

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You must notify the micropurchase staff in writing regarding any cancellations you wish to make. Please send your notification of cancellation to FEMA-NFAInstructor@dhs.gov or:

NFA Contract Instructors - Micropurchase Staff
U.S. Fire Administration
Building H
16825 S. Seton Avenue
Emmitsburg, MD 21727

NFA Course Cancellation Policy

A contract instructor shall not be penalized for the cancellation of a course delivery as a result of an emergency situation beyond their control (i.e., severe illness and/or death of an immediate family member, acts of God or the public enemy, fires, floods, unusually severe weather, strikes and acts of the Government, etc.).

A contract instructor shall be penalized for the cancellation of more than one course delivery within any 12-month period as a result of a nonemergency situation if a purchase order has been issued. The penalty shall include removal (for a period not to exceed 12 months) of the contract instructor from the bidders list for the applicable course beginning on the date of the second nonemergency cancellation.

If a course is cancelled by NFA and the instructor has a non-refundable airline ticket, the instructor must submit the original airline ticket with his/her voucher to receive a full refund. If an instructor can change the date of his/her ticket and is charged a "change fee," he/she must submit a receipt along with the voucher for the amount of the change fee. If requesting reimbursement for non-refundable airline tickets or change fee, the instructor must submit the required information within 30 days of the course start date.