Emergency Management and Response - Information Sharing and Analysis Center

InfoGram 39-08: October 9, 2008

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This InfoGram will be distributed weekly to provide members of the Emergency Services Sector with information concerning the protection of their critical infrastructures. For further information, contact the Emergency Management and Response - Information Sharing and Analysis Center (EMR-ISAC) at (301) 447-1325 or by email at emr-isac@fema.dhs.gov.

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ESS Multi-Agency Response a Success

A U.S. Fire Administration (USFA) technical report released this week found that the Apex (North Carolina) Fire Department's (AFD) response to a chemical fire in 2006 was virtually a textbook application of Unified Command and the National Incident Management System (NIMS). According to U.S. Fire Administrator Greg Cade, "Once again we see the positive outcomes of preplanning, practicing the plans, and executing the plans when an emergency occurs."

"Chemical Fire in Apex, North Carolina" describes how the AFD led the response to the chemical fire and toxic plume, while continuously reacting to dangerous and changing conditions and successfully evacuating 17,000 citizens. There were no fatalities. Thirty civilians and 13 members of the Emergency Services Sector (ESS) were treated for respiratory distress.

The Emergency Management and Response – Information Sharing and Analysis Center (EMR-SAC) learned from the report that the Apex Fire Department had a well-defined plan and practiced it routinely; committed to train to the plan and use it as a foundation for response; established a culture of cooperation between their town and surrounding agencies; and made NIMS training available to all city agencies.

The report notes that AFD shift commanders are required to prepare and complete a NIMS I-204 form at the beginning of every shift. The form is an assignment listing and a fundamental part of a written Incident Action Plan (IAP). By requiring the shift commander to have an I-204 completed in advance, the formal written IAP process had already been set in motion at the time of the fire, a practice that helped the Apex Fire Department move from a local response to one that involved many mutual-aid agencies. The full technical report is available at http://www.usfa.fema.gov/downloads/pdf/publications/tr_163.pdf (PDF, 9.3 Kb, Adobe Acrobat (PDF) Help).

NIOSH Safe Driving Report

In March 2008, a 33-year-old Emergency Services Sector (ESS) member was fatally injured after the tanker truck he was driving left the roadway and overturned. The victim, en route to a structure fire, took an unfamiliar route, and failed to negotiate a 90 degree curve to the right. The tanker left the roadway, rolled onto the driver's side, then slid through a ditch into a row of pine trees, crushing the cab.

The firefighter, a 12-year veteran of his department, was wearing his seatbelt, had recently completed a driver training renewal program, and routinely drove and operated the tanker (that had been inspected the previous month) under emergency conditions. The National Institute of Occupational Safety and Health (NIOSH) conducted an investigation of the fatal accident.

The Emergency Management and Response – Information Sharing and Analysis Center (EMR-ISAC) examined the NIOSH report, "Volunteer Firefighter Dies in a Tanker Crash – Louisiana" (Firefighter Fatality Investigation # F2008-10), released in September.

In the report, NIOSH investigators reached the following conclusions intended to further protect the personnel and physical assets of fire service departments and agencies:

To view and download the full report, go to http://www.cdc.gov/niosh/fire/reports/face200810.html.

Municipal Water Supply Systems

The U.S. Fire Administration (USFA) recently completed a project with the Society of Fire Protection Engineers (SFPE) Educational & Scientific Foundation to enhance effective fire protection. The project team studied and evaluated the latest trends and technologies related to municipal water supply systems. The endeavor was conducted with support of the Department of Homeland Security (DHS) Science and Technology Directorate.

"This initiative will be of value to local-level fire protection, supporting USFA's goal to reduce the loss of life and property from fire," said U.S. Fire Administrator Greg Cade. "This cooperative effort allows communities to have comprehensive information on the latest technologies in municipal water supply systems in support of fire suppression activities and concerns."

The Emergency Management and Response – Information Sharing and Analysis Center (EMR-ISAC) noted that the project team examined issues of interoperability and Critical Infrastructure Protection, as well as backup and redundant water supply systems for fire protection. From their analysis, the team created two reports: Volume 1 – Water Supply Systems Concepts, and Volume 2 – Water Supply System Evaluation Methods.

Both reports are available for download, free of charge, from the USFA website at:
http://www.usfa.fema.gov/fireservice/research/dsn/dsn_waterstudy.shtm.

Cyber Security Awareness Month

Communication/cyber systems are among the critical infrastructures of the Emergency Services Sector (ESS), and as the fifth annual observance of National Cyber Security Awareness Month begins, the Department of Homeland Security (DHS) is reinforcing the importance of protecting computers in workplaces and in the nation's critical infrastructures, a practice particularly applicable to the country's 9-1-1 centers and automated emergency dispatch systems.

The National Cyber Security Alliance (NCSA), one of the groups promoting National Cyber Security Awareness Month, considers up-to-date antivirus, antispyware, and firewall software a minimum level of protection. However, NCSA's executive director cautions that, "Computer users are using the Web to do more things at the same time that online criminals are launching more sophisticated attacks – that puts a significant responsibility on computer users to be aware of cyber attacks, including online scams and fraud schemes." Responder organizations' increasing reliance on cyber systems includes purchasing physical assets via the Internet.

As the Emergency Management and Response – Information Sharing and Analysis Center (EMR-ISAC) has written in previous InfoGrams, ESS personnel are encouraged to change passwords regularly and back up important files, but not to provide personal information to senders of unsolicited email and to check whether a website needs personal information before giving it. Ensuring that secured websites start with https:// rather than http:// is another proactive practice.

DHS offers a variety of materials to encourage more secure cyber systems, including safe computing tips, fact sheet, and downloadable flyer, at https://dhsonline.dhs.gov/portal/jhtml/dc/sf.jhtml?doid=117252
Additional tips can be found at the website of the U.S. Computer Emergency Readiness Team (US-CERT), http://www.us-cert.gov. For practical information on how to guard against Internet fraud, protect personal information, and increase computer security, log on to http://www.onguardonline.org/#.

Disclaimer of Endorsement

The U.S. Fire Administration/EMR-ISAC does not endorse the organizations sponsoring linked websites, and does not endorse the views they express or the products/services they offer.

Fair Use Notice

This INFOGRAM may contain copyrighted material that was not specifically authorized by the copyright owner. EMR-ISAC personnel believe this constitutes "fair use" of copyrighted material as provided for in section 107 of the U.S. Copyright Law. If you wish to use copyrighted material contained within this document for your own purposes that go beyond "fair use," you must obtain permission from the copyright owner.

Reporting Notice

DHS and the FBI encourage recipients of this document to report information concerning suspicious or criminal activity to DHS and/or the FBI. The DHS National Operation Center (NOC) can be reached by telephone at 202-282-9685 or by email at NOC.Fusion@dhs.gov.

The FBI regional phone numbers can be found online at www.fbi.gov/contact/fo/fo.htm

For information affecting the private sector and critical infrastructure, contact the National Infrastructure Coordinating Center (NICC), a sub-element of the NOC. The NICC can be reached by telephone at 202-282-9201 or by email at NICC@dhs.gov.

When available, each report submitted should include the date, time, location, type of activity, number of people and type of equipment used for the activity, the name of the submitting company or organization, and a designated point of contact.

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