The ICS CD-ROMs won't load on my computer - what do I do?
Please call (301) 447-1089 for assistance.
How many Continuing Education Units (CEU) do I get for completing a course?
Please refer to our Online Training Catalog. Enter the course code or title of the course for a complete description, including
CEU and ACE information.
I want to be a firefighter - what do I do?
Training, education and other requirements for firefighters vary from state to state and from locality to locality. If you want to become a career firefighter, the bestthing to do is to contact the fire department's personnel office to find out what the employment requirements are.
If you want to become a volunteer firefighter within your community, schedule an appointment with the Chief of the department or a designated officer to talk about the requirements. Additional information on the volunteer fire service may be found on the National Volunteer Fire Council's Website.
Hotel-Motel National Master List
Is my property on the list?
If you are not sure, please try searching the list before registering your property. The best way to search is to enter your property's zip code (only) for the search criteria.
EIN stands for Employer Identification Number. An EIN is issued to a business by the Internal Revenue Service (IRS) and is also known as a federal tax identification number. For more information on EIN's and how to obtain one, please visit the IRS Website.
USFA publications are in the public domain and may be reproduced locally, with one exception: the Sesame Street Fire Safety Station kit. The only portion of this kit that may be reproduced locally is Color and Learn. All other kit components are copyrighted and may not be reproduced.
Why are there order quantity limits on publications?
Due to limited printing resources, USFA can only offer so many publications free of charge to each customer. In order to provide as many fire departments, schools and other organizations with copies of our publications, we must limit the number of free copies that we provide. Publications are in the public domain (see above) and may be reproduced locally.
I lost my password - who do I contact?
Please call the Publications Center at (800) 561-3356.
I can't register for an account because someone at my mailing address already has one - what do I do?
Please call the Publications Center at (800) 561-3356 to place your order.
Home Fire Safety
Where can I order Tot Finder stickers?
USFA does not distribute Tot Finder stickers for these reasons:
One, there is no assurance that during a fire evacuation, a child will be in the room where the sticker is posted; two, many fire departments do not have the capability to keep current information on residences that have Tot Finder stickers nor do many families alert the fire department if they have moved; and, three, individuals in some areas do not like to identify rooms where a child may be located because of the fear that someone may be able to more easily victimize a child.
Does USFA offer free smoke alarms (detectors)?
No, we do not. Please try contacting your local fire department to see if the department or another organization in your community is able to offer assistance. If you need help installing your smoke alarm, a member of the fire department will help you.
What do I do after a fire in my home? How do I get help if I don't have insurance?
Please order/download the free USFA publication below:
After the Fire! Returning to Normal (PDF, 140 Kb, 16 Pages)
This 16-page booklet provides information on recovering from a fire, including what to do during the first 24 hours, insurance considerations, valuing your property, replacement of valuable documents, salvage hints, fire department operations, and more.
I have an idea about how to extinguish wildfires - who do I contact?
You may contact the National Interagency Fire Center at 208-387-5512. Please remember that the Center receives numerous calls during wildfire season related to ideas about extinguishing fires and may not be able to respond to your suggestion immediately. For more information on the Center's science and technology programs, including programs for which you may submit proposals, please see the Center's Website.
Can USFA send staff to speak at my event / conference?
Requests for USFA's participation in your organization's event may be emailed to Teresa Neal. As much as we enjoy bringing our fire safety message to events across the country, budgetary constraints force us to limit our travel to local events. If we are unable to attend your event, we hope that you understand why and trust that the free materials we offer through our Publications Center will be of some assistance to you.
Is information on your Website copyrighted?
Most of the information on the USFA Website is in the public domain. In instances where this isn't the case, information related to copyright or ownership is provided. To use that information, you will need to contact the owner. If you have a question related to copyright or ownership, please send an email to email@example.com and include the URL of the Web page for which you need verification.
Can I use/reproduce information that I find on your Website?
Yes, provided the information is not copyrighted or attributed to another organization.