Assessing the Impact of the Los Angeles County Fire Department Management Development Program

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By Deborah A. Prouty

The problem was that the Los Angeles County Fire Department (LACoFD) had not evaluated the impact of its Management Development Program (MDP). The research purpose was to create an instrument that would solicit program feedback to be used in a formal evaluation of the MDP. Through the use of action research, questions about MDP impact criteria, the expectations of the LACoFD leadership and the MDP faculty, and available training evaluation instruments and instrument formats were answered. The research was carried out through interviews and literature research. The results showed the importance of, and the need for, a formal training program evaluation. Changes were recommended to provide MDP refinement and improved training effectiveness.