Incident Activity Information Reporting for Cost Recovery Purposes

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By Deborah A. Prouty

ABSTRACT

The problem investigated was the inefficiency of the Los Angeles County Fire Department (LACoFD) incident activity information (IAI) reporting forms and their effect on LACoFD cost recovery efforts. The research purpose was to assess documentation formats and design a form to permit effective IAI reporting. Through the use of action research, questions about internal and external stakeholder needs, characteristics of effectual reporting documentation, and reporting formats of other fire agencies were answered. Research was carried out through interviews, review of others' processes, and literature review. The results showed the importance of having well-planned IAI forms. Recommendations were made to highlight the importance of continued enhancements of cost recovery efforts, ongoing form review, and employee involvement in reporting processes.