Defining the Organizational Culture of the Fairborn Fire Departmen
By Robert G. Taylor
In an effort to begin a teambuilding and organizational development program,
organizational culture, an important but often overlooked component of the
Fairborn Fire Department, was identified for study. This research project will
provide insight into the organizational culture of the Fairborn Fire Department,
and provide methodology for organizational development and change. The problem
that this research project will address is that attempts at organizational
development and teambuilding have not been successful due to a failure to
thoroughly understand the needs, beliefs, values, and perceptions of the members
of the fire department. The overall purpose is to identify the organizational
culture, define the strengths and weaknesses, and provide recommendations for
methodology of organizational change, teambuilding, and resolution of cultural
conflict. The research required the use of both historical and descriptive
methodologies. The research questions were:
- What are the strengths and weaknesses
within the Fairborn Fire Department that have the greatest impact on its present
organizational culture?
- What are the elements of the
organizational culture within the Fairborn Fire Department?
- How can the organizational culture be
defined?
The procedures required the survey of
the general population of the fire department. They were then broken down into
three subpopulations, for a total of four survey groups. Along with the review of
written material on the subject, survey instruments were distributed. The
aggregate data were then compiled, numeric analysis performed, and further
evaluation and interpretation made by Dr. Scherer and the author. The findings
provided a consensus on five areas which could be classified as an organizational
weakness. Several other areas were identified where a weakness occurred in three
of the four population groups. An organizational culture was defined and the
elements of the culture stated. The indications of the findings allowed for the
recommendation of five main areas of concern for immediate action. It also
established a baseline from which future measurements can be made, maintaining of
strengths and improvement of teambuilding efforts.