Help/Important Notices

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Help Desk

If you have any questions or experience problems while visiting our site or taking any of the NFA Online courses, contact our Help Desk 7 days a week from 8am to 8pm Eastern Time at 1-888-834-6976 or through email at


For site security purposes and to ensure that this service remains available to all users, this Government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, such evidence may be provided to appropriate law enforcement officials. Unauthorized attempts to upload or change information on this server are strictly prohibited and may be punishable by law, including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.


NFA Online is a U.S. Government computer/information system. Access to this system is restricted to authorized users only. Unauthorized access, use, or modification of this computer system or of the data contained herein, or in transit to/from this system, may constitute a violation of Title 18, United States Code, Section 1030 and other federal or state criminal and civil laws. These systems and equipment are subject to monitoring to ensure proper performance of applicable security features or procedures. Such monitoring may result in the acquisition, recording and analysis of all data being communicated, transmitted, processed or stored in this system by a user.

If monitoring reveals possible misuse or criminal activity, notice of such may be provided to supervisory personnel and law enforcement officials as evidence.

Anyone who accesses a Federal computer system without authorization or exceeds their access authority, and by any means of such conduct obtains, alters, damages, destroys, or discloses information, or prevents authorized use of information on the computer, may be subject to fine or imprisonment, or both.

Privacy Policy

Thank you for reviewing our Privacy Policy. We remind you that if you link to a site outside of this website, you are subject to the policies of the new site.

Here is how we handle information about your visit to our website:

Information Collected and Stored Automatically

The information we learn about you from your visit to our website depends upon what functions you perform when visiting our site.

For site management, information is collected for statistical purposes. This government computer system uses software programs to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

If you do nothing during your visit but browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store the following information about your visit:

We use this information to help us make our site more useful to visitors — to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits.


"Cookies" are small bits of text that are either used for the duration of a session ("session cookies"), or saved on a user's hard drive in order to identify that user, or information about that user, the next time the user logs on to a website ("persistent cookies"). NFA Online uses session cookies to track your progress as you navigate through each online course's modules toward successful completion. These session cookies are deleted from the component's server soon after your session ends and are not collected or saved. You can set up your Web browser to inform you when cookies are set or to prevent cookies from being set.

Note: Please be assured that our use of cookie technology is NOT a covert attempt to either collect or analyze information on Internet users.

Information Collected from Emails and Web Forms

You do not have to provide any personal information to visit this website. If you choose to provide us with personal information, such as by sending a message to an email address on this website or by filling out a form and submitting it through our website, we will use that information to respond to your message or to fulfill the stated purpose of the communication. The NFA does not collect or use information for commercial marketing.

We may share information you give us with contractors acting on our behalf or with another government agency if your inquiry relates to that agency. In other limited circumstances, such as responses to requests from Congress and private individuals, we may be required by law to disclose information you submit. If you provide comments in response to a request for public comments we may make those comments as well as your identity available to the public in a publication or by posting them on our website. Where possible we may give you more specific guidance at the point of collection regarding how your personal information may be used or disclosed.

Electronically submitted information is maintained and destroyed according to the principles of the Federal Records Act and the regulations and records schedules of the National Archives and Records Administration and in some cases may be covered by the Privacy Act and subject to the Freedom of Information Act. A discussion of your rights under these laws can be found here:

Remember that email is not necessarily secure against interception. If your communication is sensitive or includes personal information, you may prefer to send it by postal mail instead.

Note: We want to be very clear: we will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us.

Privacy Act Statement for FEMA Form 119-25-2, General Admissions Short Form Application (formerly FEMA Form 75-5a)

GENERAL - This information is provided pursuant to Public Law 93-579 (Privacy Act of 1974), Title 5 United States Code (U.S.C.), Section 552a, for individuals applying for admission to NFA Or EMI.

AUTHORITY - Federal Fire Prevention and Control Act of 1974, as amended, Title 15 U.S.C., Sections 2201 et. seq.; Robert T. Stafford Disaster Relief and Emergency Assistance Act, as amended, Title 42 U.S.C., Sections 5121, et. seq.; Title 44 U.S.C. Section 3101; Executive Orders 12127, 12148, and 9397; Title VI of the Civil Rights Act of 1964; and Section 504 of the Rehabilitation Act of 1973. PURPOSES: To determine eligibility for participation in NFA and EMI courses. Information such as age, sex, and ancestral heritage are used for statistical purposes only.

USES: Information may be released to: 1) FEMA staff to analyze application and enrollment patterns for specific courses, and to respond to student inquiries; 2) a physician to provide medical assistance to students who become ill or are injured during courses; 3) Members of the Board of Visitors for the purpose of evaluating programmatic statistics; 4) sponsoring states, local officials, or state agencies to update/evaluate statistics of NFA and EMI participants; 5) Members of Congress seeking first party information; and 6) Agency training program contractors and computer centers performing administrative functions.

EFFECTS OF NONDISCLOSURE - Personal information is provided on a volunteer basis. Failure to provide information on this form, however, may result in a delay in processing your application and/or certifying completion of the course.

Information Regarding Disclosure of Your Social Security Number: Under PL 93-579, Section 7(b) - E.O. 9397 authorizes the collection of the SSN. The SSN is necessary because of the large number of individuals who have identical names and birth dates and whose identities can only be distinguished by the SSN. The SSN is used for record-keeping purposes, i.e., to ensure that your academic record is maintained accurately. Disclosure of the SSN is voluntary. However, if you do not provide your SSN, another number will be substituted, which will delay processing of your application or course certificate.

Accessibility Policy

The Department of Homeland Security and the United States Fire Administration are committed to providing access to our Web pages for individuals with disabilities.

To meet this commitment, we will comply with the requirements of Section 508 of the Rehabilitation Act. Section 508 requires the Agency to ensure that Federal employees with disabilities have access to and use of information and data that is comparable to the access to and use of information and data by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on us.

If the format of any material on our website interferes with your ability to access the information, due to an issue with accessibility caused by a disability as defined in the Rehabilitation Act, please contact us at or 1-888-834-6976 for assistance.

To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the Web address (URL) of the material with which you are having difficulty, and your contact information.

Code of Conduct

The instruction below contains information related to academic misconduct, e.g., plagiarism, cheating, etc., and inappropriate or offensive behavior that significantly disrupts the learning process.