Official websites use .gov

A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS

A lock () or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure websites.

InfoGram

National 911 Program Kicks Off Computer-Aided Dispatch Assessment Project

Posted: Oct. 28, 2021

The assessment will lend understanding to the costs and challenges of establishing interoperable 911 computer-aided dispatch (CAD) data-sharing capability across the United States.

: 911.gov

While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create problems transferring emergency calls and associated data, such as caller location information.

It can also create problems with the transfer of call information to first responders in the field via public safety broadband networks. These transfer functions are important capabilities for enhancing responder safety and situational awareness and is essential for the transition to Next Generation 911 (NG911) functionality.

The National 911 Program has selected Mission Critical Partners to complete an assessment of the status of CAD systems nationwide including:

  • Relevant technologies and technological issues.
  • The governance, administrative and technological issues that all entities, including standards-development organizations, private-sector companies and national CAD organizations, must address.
  • The resources, budget and partner agencies needed and ideas for how to use them.
  • Requirements and metrics that identify the value and accuracy of 911 CAD data.

About the National 911 Program

The National 911 Program is responsible for improving coordination and communication among federal, state and local ECCs, personnel, and telecommunications carriers and vendors. One of the program’s primary objectives is to develop and share resources concerning the technology used in providing 911 services.

This article is based on content in the
Oct. 28, 2021 InfoGram.

View the articles in this InfoGram.

Subscribe to the InfoGram

Explore more articles:

  • Filter:

Featured articles

Infogram
Los Angeles Mayor Eric Garcetti holds a vile of the Moderna COVID-19 vaccination while LAFD firefighters receive the vaccine at Station 4 on Dec. 28.
Current Issues
photo of a man and a woman staring looking at their destroyed home
Current Issues
photo of a woman and man preparing a meal
Current Issues
storm clouds with houses in the foreground
Current Issues
pictograph illustrations
Coffee Break
community members meeting about wildfire projects
Coffee Break
firefighters talking
Current Issues
hoarded items in a home
Coffee Break
firefighters on hose line
Current Issues
home boarded up with clear board
Current Issues
fire station
Coffee Break
firefighter using a computer
Coffee Break
binary data with a question mark
Coffee Break
table made up of puzzle pieces
Coffee Break
Plato
Coffee Break
helicopter dropping water on a fire
Coffee Break
meeting of public policy makers
Coffee Break
firefighter addressing meeting