InfoGram

FBI guidance on securing video teleconferencing

Posted: April 9, 2020

As large numbers of people turn to video teleconferencing (VTC) platforms to stay connected during the COVID-19 crisis, reports of VTC hijacking (also called “Zoom bombing”) are emerging nationwide. The FBI has received multiple reports of conferences being disrupted by pornographic and/or hate images and threatening language.

The FBI recommends the following steps to mitigate teleconference hijacking threats:

  • Do not make meetings or classrooms public. In Zoom, there are two options to make a meeting private: require a meeting password or use the waiting room feature and control the admittance of guests.
  • Do not share a link to a teleconference or classroom through an unrestricted website or a publicly available social media post. Provide the link directly to specific people.
  • Manage screensharing options. In Zoom, change screensharing to “Host Only.”
  • Ensure users are using the updated version of remote access/meeting applications.
  • Ensure that your organization's telework policy or guide addresses requirements for physical and information security.

If you are a victim of a teleconference hijacking, or any cybercrime for that matter, the FBI requests that you report it to the Internet Crime Complaint Center. If you receive a specific threat during a teleconference, please report it at tips.fbi.gov.

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