National Fire Academy online-mediated courses

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National Fire Academy (NFA) online-mediated courses are free to fire and emergency services personnel, and international students are welcome. Continuing Education Units (CEUs) or college credit are available for most courses. Successful completion is added to your NFA transcript, and you earn an NFA certificate.

Explore online-mediated courses  Troubleshooting tips for enrolled students

To enroll in an online-mediated course, follow the instructions in the course description.

After enrolling, we’ll send you an email with instructions for accessing your online-mediated course. These instructions include a hyperlink to the mediated system, along with a username and password.

Please read before you enroll ...

The NFA’s online-mediated courses require a firm commitment from each student. You must satisfactorily complete all course requirements to receive a passing score. If you don’t, we may not accept you for, or place you in, another NFA course for a period of up to 12 months.

See: National Fire Academy policies PDF 2 MB

About our online-mediated courses

Online-mediated courses offer instructor-led training and education that does not require attendance in a traditional “brick and mortar” classroom. With online-mediated learning, you will have the opportunity to interact with your classmates and deliberate on the topics being taught. An NFA instructor will facilitate the learning process and provide valuable feedback.

Courses range from four to six weeks in length, and you will be required to complete weekly assignments and papers, participate in class discussions online, and read various articles as the instructor assigns them. While most courses can be completed at your own pace (asynchronously), some courses may contain components that require your attendance online at a specific time (synchronous).

Online options for on-campus students

In addition to online-mediated courses, the NFA recently began including online options for many of our on-campus courses. These options may include pre-course work, final exam, daily reading and posting, student feedback and reading assignments, and other homework. Your welcome package for the course will tell you how to participate.

Troubleshooting tips for enrolled online-mediated students

My password isn’t working / I’m locked out

Try these steps in this order:

  1. Make sure you are on this web page: (You need to be on the NFA Online mediated website, not the self-study website.)
  2. Reset your password by selecting the “Forgot your password” link.
  3. Make sure you’re typing your password correctly: Select this icon on the far right of the password field to show the characters as you type them.

The course isn’t working

Select “System Check” to make sure your system meets the minimum requirements to run the course.

NFA Online mediated banner with system check link highlighted

I found a broken link

Please contact your instructor and/or email the NFA Online Mediated Help Desk so that we can fix the problem for you.

If you have any questions or experience problems taking NFA Online mediated courses, or to reactivate your account, please email our Online-Mediated Help Desk at