NFIRS Help Desk
Responses to online questions submitted to our Help Desk may be delayed. For urgent questions, check out our how-to videos or Coding Help page first or contact your NFIRS State Program Manager.
Over 22,000 U.S. fire departments are helping their communities reduce the risk from fires and other emergencies by reporting their incident data to NFIRS.
Contact your state’s NFIRS Program Manager to find out how your department can get started with NFIRS today!
How to Code an Electric or Hybrid Vehicle Fire
Guidance for fire departments on how to code incidents involving electric or hybrid vehicle fires.
Learn how to code these eventsReports of fires involving electric or hybrid vehicles have raised questions about coding these incidents in the NFIRS. Fire departments may find this information helpful for planning, training and budgeting for specialized equipment.
NFIRS National COVID-19 Special Study
We're using NFIRS to conduct a national-level special study on fire department responses to the COVID-19 pandemic. The goal of the study is to help fire departments consistently document fire department calls to suspected or confirmed incidents involving COVID-19.
NFIRS COVID-19 Special Study summary
The COVID-19 Special Study collected 25,991,251 incidents from Jan. 1, 2020 to Jan. 10, 2023.
NFIRS 5.0 Complete Reference Guide
Step-by-step instructions for submitting fire incident information to NFIRS 5.0.
Download the reference guideNFIRS 5.0 Self-Study (Q0494)
This online course introduces you to NFIRS. It provides information about its modules, coding scenarios and data conversion.
Enroll in NFIRS 5.0 Self-Study