NFIRS Help Desk
Responses to online questions submitted to our Help Desk may be delayed. For urgent questions, check out our how-to videos or Coding Help page first or contact your NFIRS State Program Manager.

Over 22,000 U.S. fire departments are helping their communities reduce the risk from fires and other emergencies by reporting their incident data to NFIRS.
Contact your state’s NFIRS Program Manager to find out how your department can get started with NFIRS today!
Modernizing the U.S. Fire Data System: An Introduction to the National Emergency Response Information System
On July 13, the U.S. Fire Administrator, Dr. Lori Moore-Merrell with U.S. Department of Homeland Security, Science and Technology Directorate's Senior Science Advisor, Dr. David Alexander, UL's Fire Safety Research Institute Vice President & Executive Director, Dr. Steve Kerber and Philadelphia Fire Commissioner, Adam Thiel hosted the Modernizing the U.S. Fire Data System: An Introduction to the National Emergency Response Information System (NERIS) webinar.
The webinar provided a virtual discussion about the vision, purpose and impact of the new NERIS.
Watch the webinarOur latest NFIRSGram
NFIRSGrams provide coding help to fire department personnel using the National Fire Incident Reporting System (NFIRS).
Using NFIRS to document smoke scares in other jurisdictions
Learn how to use the 'Incident Type Code 641 - Vicinity alarm' correctly, to document smoke scares in other jurisdictions.

NFIRS 5.0 Complete Reference Guide
Step-by-step instructions for submitting fire incident information to NFIRS 5.0.
Download the reference guideNFIRS 5.0 Self-Study (Q0494)
This online course introduces you to NFIRS. It provides information about its modules, coding scenarios and data conversion.
Enroll in NFIRS 5.0 Self-Study