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Course Evaluation and General Feedback

The National Fire Academy (NFA) is committed to providing quality training that helps to reduce the risk of fire-related injuries and fatalities, as well as improve the fire and emergency medical services (EMS) capability for response and recovery from all hazards.

We strive to maintain the high standards of our programs by asking students about the effectiveness of our training at the end of their courses and by measuring the long-term impact of our training after they return to their communities.

End-of-course evaluation

We assess the effectiveness of our programs and instruction by asking students to complete a course evaluation at the end of their training experience. End-of-course evaluations are used to identify opportunities for improvement and to ensure our training meets the needs of the fire and EMS community.

Measuring long-term impact of NFA training

We also assess what elements of NFA training that students have applied to their work that may, ultimately, make a difference in reducing fire-related risks within their local communities. We enlist their help by inviting students and their supervisors to complete a long-term evaluation online no later than 4 to 6 months after the conclusion of their course. This feedback is crucial to help us evaluate course content and improve learning outcomes on an ongoing basis.

At a glance: long-term impact of NFA training

During Fiscal Year 2020, 788 students and 609 supervisors provided a long-term evaluation. As with the previous years' responses, students indicated that they were able to transfer the training skills and learning to their jobs, and supervisors reported improved performance. The data show:

Students

93%
reported they were able to apply NFA training at home.

97%
reported they shared NFA training with their peers.

Supervisors

92%
reported improved student job performance from NFA training.

General feedback on NFA training

We encourage NFA students, their supervisors and their co-workers to share experiences and feedback anytime on how students have applied learning once they return to regular duties. We are particularly interested in comments or observations about the NFA's influence on:

  • Implementation of the National Incident Management System.
  • Local approaches to safety management and arson mitigation and management.
  • Changes in local department training, management development, and services and policies.
  • Local efforts in fire prevention, risk reduction and public education.
  • Distance education using online or other technologies.
  • Courses used in conjunction with the Federal Emergency Management Agency's community-based pre-disaster mitigation program.